Auto-Update DISABLED

Owned by Ryan Gibbs
Last updated: Oct 21, 2022
3 min read

If Auto-Update is disabled Manual Intervention on the device is required. To provide the instruction easily to merchants, use this link: Merchant Instructions

Updating your AMP Terminal

Please make sure your terminal is powered on, connected to Wi-Fi or Cellular internet, and has a full charge, or is plugged into the USB charger before getting started.

Having Trouble connecting to the internet? Check out this guide: Connecting to Wi-Fi

Once your terminal is booted up, follow these steps to get the latest update:

Please make sure to print a batch detail report if the terminal is having settlement issues:

  1. Press Main Menu

  2. Select Reports

  3. Enter the Merchant Password

  4. Select Batch Reports

  5. Select Batch Detail

  6. Select Terminal Detail

  7. Allow the report to print

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Select Main Menu from the welcome screen.

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Select Admin from the main menu.

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Enter the Merchant Password and press OK.

(Default is 12345678)

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Select Updates Download from the admin menu.

Select TMS from the updates download menu.

(Optional) Press Yes to perform the settlement.

(Optional) Press OK to confirm the sale totals.

(Optional) Press OK to confirm the return totals.

(Optional) Verify the settlement was approved.

(Optional) Press Yes to download the update.

Verify the parameter update was successful.

Verify the update was successfully processed.

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Confirm the status of all terminals

Once your terminal is upgraded on the device, use the instructions in the article below to confirm every device you manage is now showing as ā€œUp to Dateā€ in AMP 360 .

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